How to Report Defects
Defects inside a Lot
Apartment defects are generally the Lot Owner’s responsibility when the defect relates to internal utilities (electricity, water, gas, lighting, air conditioning and communications i.e. telephone and associated services.)
Defects relating to mains drainage, water leaks through walls, roofs & ceilings, hot water supply, balcony balustrades, bathroom ventilation, television services and utilities supply into the lot may be the Body Corporate’s responsibility.
Reporting a “Body Corporate responsibility” Defect.
Currently this is done by either emailing or telephoning the Building Manager to report the defect.
Building Manager will then inspect and make arrangements for repair.
You can contact building management via the link below or via the contact form.
Note: If you have an emergency Water Leak or Electrical fault it is recommended to directly contact an available plumber or electrician.
The Primary Plumbers for Body Corporate work at The River Gallery is Ascot Plumbing.